How do I add or remove channels on my TV subscription?

You can manage your BeaverTV channels yourself, anytime, in your My Account self-service portal — no need to call.

Using the portal

1. Log in at https://www.worldline.ca/myaccount/login.
2. Choose Services in the left-hand menu, then Television.
3. You'll see your current TV plan and every available add-on — sports, movies, Pick My Own channel bundles, and more. (Current add-on pricing: Sports Pack $25/month, Crave & HBO $20/month, Sportsnet $18/month, TSN $16/month; Pick My Own bundles are $12.50 for 5, $22.50 for 10, and $30 for 15 channels per month.) Select what you'd like to add (or remove), then click Place Order.

That's it — your changes are processed automatically within minutes.

When will I see the change on my TV?

Log out of the BeaverTV app and back in, or restart your streaming device, and your new lineup appears right away. If you skip that step, the update can take up to 72 hours to show on its own.

How billing works

Add-on channels and packs are billed after the fact, by the number of days they were active — each one is itemized on your invoice with its days of use for the previous month. So if you add a pack mid-month, you only pay for the days you had it.

Prefer to have us do it?

No problem — call 1-855-299-0025 (Mon–Sat 9 am–6 pm Eastern, closed Sunday) or email support@worldline.ca and we'll make the change with you.

Updated on: 20/08/2026