• My home phone has no dial tone — how do I fix it?

  Worldline home phone runs over your internet connection, so the first rule is: if your internet is down, fix that first — the phone almost always comes back witFeatured

• Why use Worldline Home Phone?

  **Why use Worldline Home Phone? ** Here are three reasons: Lower monthly fees: Worldline phone service (home or business) will cost a fraction of what you would normally pay for traditional phone service Better long distance rates: Worldline phone service includes free calling anytime/anywhere in Canada. Optionally, you may add unlimited USA calling for $5/month. Portability: You may use your phone service anywhere in the world that has an active InternetFeatured

• How do I use my voicemail (check messages, change greeting, change password)?

  1. Pick up your home phone and dial \98. 2. Enter your voicemail password. 3. Default password: the last four digits of your phone number, reversed. Example — iPopular

• How do I use my home phone features (call blocking, call waiting, three-way calling)?

  Here's how to use the calling features on your Worldline home phone, straight from your keypad.Some readers

• Long Distance Access Numbers

  **Long Distance Access Phone Numbers ** ||| Your Local Access Number is determined by the location of your home phone service, or where you are calling from if you are using a cell phone to dial. Home Phone You must dial a Local Access Number that is a local call to your home phone number. When you call the number from your home phone, you should not be required to dial a “1” before the Local Access Number. If your phone prompts you to dial “1”, please contact us to see if there isSome readers

• Call not covered by tariff plan

  **Call not covered by tariff plan ** If you are receiving this message after dialing a number, it means you have attempted to call a destination outside of your home phone package's calling area. If you believe this to be an error, please call us at 1-855-299-0025 or email us at support@worldline.ca with the number you are attempting to dial so that we can investigate.Some readers

• Is this the same as VoIP?

  **Is this the same as VoIP? ** Yes. VoIP means Voice Over IP. In simple terms, it is the technology that allows you to make/receive phone calls through your High Speed Internet connection. At Worldline, our Home Phone uses VoIP technology; we sometimes use the term Digital Phone as wellSome readers

• What are your international rates?

  **What are your international rates? ** Click here for our international ratesSome readers

• Does 911 work on VoIP?

  **Does 911 work on VoIP? ** Click here review our e911 policies for VoIP Phone serviceSome readers

• How do I setup my phone with the Linksys PAP2T?

  **How do I setup my phone with the Linksys PAP2T? ** Setting up the Linksys PAP2T can be done in by following the steps below: Connect your phone to the green Phone 1 port of the PAP2T using a phone cable. Connect your modem/router to the blue Internet port of the PAP2T using a LAN/Ethernet cable. Plug in the PAP2T to the power using the provided AC adapter. When Power, Ethernet, and Phone 1 lights on the PAP2T are on, your phone is now ready to usSome readers

• Can I keep my current telephone number?

  **Can I keep my current telephone number? ** Yes, as long as your number is currently with a Canadian provider. When your current provider asks which company the number is moving to, give them the name Worldline. If you are porting a mobile phone number over to us, we will require your wireless account number. This is listed on your phone bill.Some readers

• Do I need any kind of special phones to use this service?

  **Do I need any kind of special phones to use this service? ** No, you can use your existing landline phones. However, instead of plugging your phones into a wall jack, you would plug the main base of your phone set into the phone port on your ATA device provided by us:Some readers

• How do I set up my home phone adapter (Grandstream HT801)?

  The Grandstream HT801 is the small box that connects your regular telephone to Worldline home phone service. It arrives preconfigured — setup is just three cablFew readers