How can I pay my Worldline bill?

You can pay your Worldline bill any of these ways:

1. Online — My Worldline portal (24/7)

Log in at https://www.worldline.ca/myaccount/login to pay by credit or debit card, view your invoices, and see your payment history. Card payments are processed immediately and applied to your account within the hour.

Forgot your password? Reset it at https://www.worldline.ca/myaccount/recover.

2. By phone (24/7)

Call 1-855-299-0025. Our automated assistant can take a card payment any time, day or night — you don't need to wait for business hours. Live billing agents are available Monday–Saturday 9 am–6 pm, closed Sunday Eastern.

We accept Visa, Visa Debit, Mastercard, and American Express. An email receipt is sent automatically after each payment.

3. Online or telephone banking

Worldline is registered as a payee with most major Canadian banks, including BMO, TD, CIBC, RBC, Scotiabank, National Bank, Desjardins, and President's Choice Financial.

1. In your bank's bill-payment section, add "Worldline" as a payee.
2. Use your full 12-digit Worldline account number as the payee account number. (You'll find it on your invoice.)
3. Allow 1–3 business days for the payment to reach your account.

4. Pre-authorized debit (PAD)

Have your bill paid automatically from your chequing or savings account each month. See "Can I pay by pre-authorized debit (PAD)?" for the form and setup steps.

5. Cheque by mail

Make cheques payable to "Worldline Canada" and write your account number on the cheque so it's applied correctly. Mail to:

Worldline
235 Ardelt Avenue, Unit 2A
Kitchener, Ontario N2C 2M3

Please allow 5–7 business days for delivery and processing. This is the address for mailed payments. Two other addresses are used for different things: the pre-authorized debit form goes to our Cambridge head office, and equipment returns go to our returns depot — so please don't send a cheque to either of those.

Questions about a payment?

Email billing@worldline.ca or call 1-855-299-0025. If you made a payment that isn't showing on your account after 3 business days, have your payment date, amount, and bank confirmation number handy so we can trace it.

Updated on: 20/08/2026