Can I pay by pre-authorized debit (PAD)?
Yes. Pre-authorized debit (PAD) pays your Worldline bill automatically from your chequing or savings account. Payments are taken on the 1st of each month to cover your next month of service.
How to set it up
- Download and fill out the PAD form: Worldline Pre-Authorized Debit form (PDF).
- Send the completed form:
- By email: pad@worldline.ca
- By mail: Attention: Worldline Billing, 96 Grand Ave S, Suite 203, Cambridge ON N1S 2L9
- You'll receive a confirmation shortly after we receive your form, letting you know your account has been updated.
Good to know
- For your security, banking details can't be taken over the phone — the signed form is required.
- To change or cancel an existing PAD (for example, after switching banks), submit a new form the same way.
- Formulaire en français : the PAD form is also available in French — Worldline PAD form (French PDF).
- Mailing a payment (like a cheque) is different from mailing this form — mailed payments go to 235 Ardelt Ave, Unit 2A, Kitchener ON N2C 2M3. The Cambridge address above is for the PAD form only.
- Prefer a credit card? You can save a card to your account instead — see "How do I update my credit card or payment method?"
Updated on: 13/08/2026
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