Why am I getting a “Weak Security Error"?

**Why am I getting a “Weak Security Error"? **

Some devices may show an error while connecting to networks that use an older security standard. Apple iOS 14 may also flag most older Wi-Fi connections (WEP, WPA, WPA2 TKIP or WPA2 TKIP+AES) as "Weak Security." 

To fix this error, you need to log in to your modem's configuration page and change the Authentication type to WPA2 and Wireless Security/Encryption mode to AES.

Find your modem brand below and follow the instructions

**SmartRG 516 **

• Open a browser and visit http://192.168.1.1/

• When prompted, enter admin for the user and ekw7566V for the password

• Click Wireless

• Click 5 GHz or 2.4 GHz depending which network you are using

• Click Security

• Change the WPA Encryption to AES

• Click Apply/Save at the bottom

Hitron CGNM-3550

• Open a browser and visit http://192.168.0.1/

• When prompted, enter cusadmin for the user and password for the password

• From the top menu, click Wireless

• Click 5 GHz or 2.4 GHz depending which network you are using

• In the Multiple SSID Settings, change the Security mode to WPA-Personal, change the Auth Mode to WPA2-PSK, change the Encrypt mode to AES

• When completed, click Save Changes at the bottom

• Click Apply/Save at the bottom

**Cisco DPC3848 **

• Open a browser and visit http://192.168.0.1/

• From the Status menu (the only menu available) choose DOCSIS WAN

• Leave the Username and Password empty and click Log In.

• From the Wireless menu, click Wireless Security

• Change the Security Mode to WPA2-Personal

• Change the Encryption to AES

• Click Save Settings

Updated on: 09/02/2024