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Why am I getting a “Weak Security Error"?


**Why am I getting a “Weak Security Error"? **


Some devices may show an error while connecting to networks that use an older security standard. Apple iOS 14 may also flag most older Wi-Fi connections (WEP, WPA, WPA2 TKIP or WPA2 TKIP+AES) as "Weak Security." 

To fix this error, you need to log in to your modem's configuration page and change the Authentication type to WPA2 and Wireless Security/Encryption mode to AES.

Find your modem brand below and follow the instructions

**SmartRG 516 **

  • When prompted, enter admin for the user and ekw7566V for the password

  • Click Wireless

  • Click 5 GHz or 2.4 GHz depending which network you are using

  • Click Security

  • Change the WPA Encryption to AES

  • Click Apply/Save at the bottom

Hitron CGNM-3550

  • When prompted, enter cusadmin for the user and password for the password

  • From the top menu, click Wireless

  • Click 5 GHz or 2.4 GHz depending which network you are using

  • In the Multiple SSID Settings, change the Security mode to WPA-Personal, change the Auth Mode to WPA2-PSK, change the Encrypt mode to AES

  • When completed, click Save Changes at the bottom

  • Click Apply/Save at the bottom

**Cisco DPC3848 **

  • From the Status menu (the only menu available) choose DOCSIS WAN

  • Leave the Username and Password empty and click Log In.

  • From the Wireless menu, click Wireless Security

  • Change the Security Mode to WPA2-Personal

  • Change the Encryption to AES

  • Click Save Settings



Updated on: 09/02/2024

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