Why am I getting a “Weak Security Error"?
**Why am I getting a “Weak Security Error"? **
Some devices may show an error while connecting to networks that use an older security standard. Apple iOS 14 may also flag most older Wi-Fi connections (WEP, WPA, WPA2 TKIP or WPA2 TKIP+AES) as "Weak Security."
To fix this error, you need to log in to your modem's configuration page and change the Authentication type to WPA2 and Wireless Security/Encryption mode to AES.
Find your modem brand below and follow the instructions
**SmartRG 516 **
- Open a browser and visit http://192.168.1.1/
- When prompted, enter admin for the user and ekw7566V for the password
- Click Wireless
- Click 5 GHz or 2.4 GHz depending which network you are using
- Click Security
- Change the WPA Encryption to AES
- Click Apply/Save at the bottom
Hitron CGNM-3550
- Open a browser and visit http://192.168.0.1/
- When prompted, enter cusadmin for the user and password for the password
- From the top menu, click Wireless
- Click 5 GHz or 2.4 GHz depending which network you are using
- In the Multiple SSID Settings, change the Security mode to WPA-Personal, change the Auth Mode to WPA2-PSK, change the Encrypt mode to AES
- When completed, click Save Changes at the bottom
- Click Apply/Save at the bottom
**Cisco DPC3848 **
- Open a browser and visit http://192.168.0.1/
- From the Status menu (the only menu available) choose DOCSIS WAN
- Leave the Username and Password empty and click Log In.
- From the Wireless menu, click Wireless Security
- Change the Security Mode to WPA2-Personal
- Change the Encryption to AES
- Click Save Settings
Updated on: 09/02/2024
Thank you!