Articles on: FAQ's

How do the Call Canada and Call the World plans work?

Call Canada and Call the World are Worldline's long-distance calling plans. They work with the phone you already have — your home phone or your cell phone — so there's no need to switch phone companies. Activation is instant once you sign up, there are no contracts, and each plan is a flat monthly rate — Call Canada is $5.95/month and Call the World is $16.95/month (current pricing at https://www.worldline.ca/services/unlimited-long-distance/).


How calling works (two easy steps)


These are "two-stage" plans — instead of dialing your long-distance number directly, you:


  1. Dial a Worldline local access number. The full list is at https://worldline.ca/support/long-distance-access-phone-numbers.
  2. When prompted, enter the number you want to call. Your call connects through Worldline instead of your phone company's long-distance service.


You do need to sign up first — the service recognizes the phone number you register with us, so calls placed before signup won't go through on the plan.


Using it from your home phone


Choose an access number that is a local call from your home number, and don't dial "1" before it — dialing long-distance to reach the access number can trigger charges from your phone company.


Using it from your cell phone


Choose an access number local to where you physically are. If you travel outside your usual area, check the access number list for the area you're visiting.


What's included


  • Call Canada: unlimited calling across Canada (excludes Yukon, Northwest Territories, and Nunavut).
  • Call the World: unlimited calling to over 50 countries — landlines plus some mobile destinations. The plan is registered to one home phone or mobile number.


Fair use and limitations


  • These plans are for residential use only.
  • Fair-use limit of 2,000 minutes per month; if you reach it, calling resumes the next calendar month.
  • Some high-cost destinations and countries outside the Call the World list are blocked. You can check whether a specific destination is covered at https://www.worldline.ca/support/long-distance-rates/.


New area codes and 10-digit dialing info: https://worldline.ca/support/area-codes.


Ready to sign up? Call 1-855-299-0025 (Mon–Sat 9 am–6 pm Eastern, closed Sunday) or email sales@worldline.ca.

Updated on: 20/08/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!