Articles on: FAQ's

How do I change my WiFi name or password?

Find your modem below and follow the instructions.

Cable Internet Modem | Thomson DCW775

Cable Internet Modem | Thomson DPC3848v

DSL Internet Modem | Kasda 6262V3

DSL Internet Modem | SmartRG SR616ac

DSL Internet Modem | SmartRG 360n/630n/505n

DSL Internet Modem | Thomson TG784

If you need further assistance, or you do not see your modem listed, you can reach out support department Monday-Friday, 9.00am-9.00pm and Saturday & Sunday, 9:00am-5:00pm at 855-299-0025 to assist you. If you're unable to reach us by phone, you can also email us at support@worldline.ca for further assistance.

Updated on: 16/04/2025

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