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# Why am I getting a “Weak Security Error"?


  
> **Why am I getting a “Weak Security Error"? **

 
  
Some devices may show an error while connecting to networks that use an older security standard. Apple iOS 14 may also flag most older Wi-Fi connections (WEP, WPA, WPA2 TKIP or WPA2 TKIP+AES) as "Weak Security."   
  
To fix this error, you need to log in to your modem's configuration page and change the Authentication type to WPA2 and Wireless Security/Encryption mode to AES. If your modem supports it, **WPA2/WPA3 Transitional mode** is the recommended setting.  
  
  
Find your modem brand below and follow the instructions  
  
**SmartRG 516  **
  
*   Open a browser and visit http://192.168.1.1/
  
*   When prompted, enter admin for the user and ekw7566V for the password
  
*   Click Wireless
  
*   Click 5 GHz or 2.4 GHz depending which network you are using
  
*   Click Security
  
*   Change the WPA Encryption to AES
  
*   Click Apply/Save at the bottom
  
![](https://storage.crisp.chat/users/helpdesk/website/e48a439cad56c800/9974f993-a4d3-4eb5-b458-a685dd_cye3bs.jpeg)  
  
**Hitron CGNM-3550**  
  
*   Open a browser and visit http://192.168.0.1/
  
*   When prompted, enter cusadmin for the user and password for the password
  
*   From the top menu, click Wireless
  
*   Click 5 GHz or 2.4 GHz depending which network you are using
  
*   In the Multiple SSID Settings, change the Security mode to WPA-Personal, change the Auth Mode to WPA2-PSK, change the Encrypt mode to AES
  
*   When completed, click Save Changes at the bottom
  
*   Click Apply/Save at the bottom
  
  
![](https://storage.crisp.chat/users/helpdesk/website/a4e20b9770bd1800/1fc6ac0b-458c-4a36-bb57-8adb70_6k58ow.jpeg)  
  
**Cisco DPC3848  **
  
*   Open a browser and visit http://192.168.0.1/
  
*   From the Status menu (the only menu available) choose DOCSIS WAN
  
*   Leave the Username and Password empty and click Log In.
  
*   From the Wireless menu, click Wireless Security
  
*   Change the Security Mode to WPA2-Personal
  
*   Change the Encryption to AES
  
*   Click Save Settings