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# I have received my Worldline equipment. Now what?


  
> **I have received my Worldline equipment. Now what?  **


Before plugging in your equipment, please wait until your scheduled activation date and time frame.  
  
Note: All activations -- remote or not -- have a scheduled date & time frame. If you have not received this, please check your spam/junk folder for our email or [contact us](https://www.worldline.ca/contact-us/) immediately
  
**If services will be activated remotely**
  
Wait until one hour after your time window and then plug in your equipment. For example, if your time window was 8am - 11am, you should wait until 12pm before plugging in your equipment  
  
If services require an on-site appointment, the technician will test activation while he/she is on site, and will confirm connectivity prior to leaving the appointment.