> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.worldline.ca/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I have ATOP TV — what's happening to my service?

ATOP was Worldline's previous TV platform. It has been **replaced by BeaverTV**, and the migration is complete — ATOP has been retired.

## What do I need to do?

If you still have an old ATOP app on your device, install the **BeaverTV** app on that same device and sign in with your BeaverTV credentials. If you don't have your BeaverTV login, contact us and we'll sort it out.

## The good news

- **Your devices carry over.** BeaverTV runs on the same devices ATOP did — Roku, Apple TV, and Firestick — plus Android and iOS phones and tablets. You'll simply download the **BeaverTV** app instead and log in with the new credentials we email you.
- **You gain features:** 50 hours of PVR storage with series recording on every device type, Go-Back for previous days' shows, Timeshift for live TV, and up to 4 devices streaming at once.
- You can manage your channels yourself in [My Account](https://www.worldline.ca/myaccount/login) under **Services → Television**.

## My ATOP is suspended or has stopped working

If your ATOP app shows your service as suspended or unavailable, contact us — it may be related to the transition, and we'll get you sorted out (usually by getting you onto BeaverTV).

Reach us at **support@worldline.ca** or **1-855-299-0025** (Mon–Sat 9 am–6 pm Eastern, closed Sunday).