> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.worldline.ca/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I set up BeaverTV on my Roku, Firestick, or Apple TV?

Getting BeaverTV running takes about five minutes once your Worldline internet is active.

## Step 1: Find your login credentials

When your TV service is set up, we email you your **BeaverTV username and password**. Can't find the email? Check your spam folder — your credentials are also shown in your [My Account portal](https://www.worldline.ca/myaccount/login). If you still can't locate them, contact us and we'll get them to you.

## Step 2: Download the BeaverTV app

Open your device's app store and search for **"BeaverTV"**:

- **Roku** — Streaming Channels / channel store (setting up a brand-new Roku? See [How to set up your Roku Streaming Stick 4K](https://help.worldline.ca/en/article/how-to-set-up-your-roku-streaming-stick-4k-1loupt8/))
- **Amazon Firestick** — Find/Search on the home screen (new Firestick? See [How to set up your Amazon Firestick TV](https://help.worldline.ca/en/article/how-to-set-up-your-amazon-firestick-tv-1ghag3h/))
- **Apple TV** — App Store (4th generation and newer)
- **Android and iOS** — Google Play Store or the App Store, so you can watch on your phone or tablet too

## Step 3: Log in and watch

Open the app and sign in with your emailed credentials. That's it!

You can use the **same login on up to 4 devices at once** at no extra charge — TV, phone, and tablet included. Each TV needs its own streaming device.

## Trouble logging in?

1. Double-check the username and password from your email (they're case-sensitive).
2. Uninstall and reinstall the BeaverTV app, then try again.
3. Still stuck? Contact us at **support@worldline.ca** or **1-855-299-0025** (Mon–Sat 9 am–6 pm Eastern, closed Sunday).