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# Can I pay by pre-authorized debit (PAD)?

Yes. Pre-authorized debit (PAD) pays your Worldline bill automatically from your chequing or savings account. Payments are taken on the **1st of each month** to cover your next month of service.

## How to set it up

1. Download and fill out the PAD form: [Worldline Pre-Authorized Debit form (PDF)](https://www.worldline.ca/wp-content/uploads/2023/06/Worldline_-_Form_-_Pre-Authorized_Debit_English_v_2.0-2.pdf).
2. Send the completed form:
   - **By email:** pad@worldline.ca
   - **By mail:** Attention: Worldline Billing, 96 Grand Ave S, Suite 203, Cambridge ON N1S 2L9
3. You'll receive a confirmation shortly after we receive your form, letting you know your account has been updated.

## Good to know

- For your security, **banking details can't be taken over the phone** — the signed form is required.
- To change or cancel an existing PAD (for example, after switching banks), submit a new form the same way.
- **Formulaire en français :** the PAD form is also available in French — [Worldline PAD form (French PDF)](https://www.worldline.ca/wp-content/uploads/2023/12/WL-PAD-Form-French-1.pdf).
- **Mailing a payment (like a cheque) is different from mailing this form** — mailed payments go to 235 Ardelt Ave, Unit 2A, Kitchener ON N2C 2M3. The Cambridge address above is for the PAD form only.
- Prefer a credit card? You can save a card to your account instead — see **"How do I update my credit card or payment method?"**