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# Can I get more time to pay, or a payment plan?

Yes. If you can't pay your full balance right now, Worldline can set up a **payment arrangement** (sometimes called a "Promise to Pay") — a scheduled date, or a few dates, on which you'll pay off your balance.

## How to set one up

1. Call **1-855-299-0025** — our automated assistant can set up a payment arrangement 24/7, or a billing agent can help during business hours.
2. Decide what works for you: you can make a partial payment right away and schedule the rest, or just schedule future date(s). No payment is required on the call.
3. Aim for payment date(s) **on or before your next bill date** (about a month after your last invoice).
4. Our billing team confirms the arrangement within 24 to 72 business hours.

## Good to know

- **Partial payments are always accepted** — pay any amount, any time, to bring your balance down.
- As long as you keep the agreed dates, your service won't be interrupted for the covered balance.
- If your account is already **suspended**, clearing the full balance restores service automatically. If you can't pay it all, call us — with an arrangement in place, the team may be able to restore your service sooner.
- If an account has already been referred to a **collections agency**, Worldline can no longer take payments on it — you'll need to settle directly with the agency listed in your notice.