> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.worldline.ca/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Call not covered by tariff plan




  
> **Call not covered by tariff plan  **

  
If you are receiving this message after dialing a number, it means you have attempted to call a destination outside of your home phone package's calling area.  
  
If you believe this to be an error, please call us at 1-855-299-0025 or email us at support@worldline.ca with the number you are attempting to dial so that we can investigate.